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Frequently Asked

Everything you need to know about the ritual. Still curious? Contact us.

Choose a monthly subscription or a one-time box. Each month we curate a fresh selection of wellness products plus a handcrafted crystal piece, delivered to your door. You can skip, swap, or cancel anytime.

Yes — the Rafael Box is available as a one-time purchase as well as a monthly subscription. Subscribers enjoy member-only pricing and early access to new drops.

We're putting the finishing touches on our storefront. Join the waitlist on any product and you'll be the first to know the moment we launch.

Our crystal jewelry is handcrafted, so each piece carries subtle natural variation — making yours one of a kind. Care details are included with every order.

We want you to love your Rafael pieces. See our Shipping & Returns page for full details on returns, exchanges, and timelines.

Yes — a Rafael box makes a beautiful gift. Gifting options will be available at launch; reach out anytime and we'll help.